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Job Details
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Director of Operation; Medical Communications (progression for CSD or SD)

Business Type: Medical Communications Agency
Job Type: Medical Communication
Job Level: Senior Executive
Position: Full Time
Salary: Competitive
Location: London
Reference: 891630
Job Details:

Director of Operations, Global Medical Communications agency. This role provides a progression opportunity for a Client Services Director or Scientific Director looking to be more internally focused. A full-time role ideally office based in Cheshire or London for 3 days / week.

The Company

Long established Medical Communications agency that combines strong scientific insight, high-quality editorial skills, and proactive project management to provide communications programs and deliverables to global pharmaceutical companies.

  • Deliverables include communicatons strategy, meetings, publications and scientific writing, external expert services, health outcomes, multichannel solutions, training, and medical information.
  • Therapy areas include arthritis, oncology, fertility, rheumatology, neurology, vaccines, and respiratory.
  • Financially stable company with a strong global brand
  • A culture unlike typical “agency life” where people are prioritised.
  • Very high retention so you will be surrounded by an experienced long-standing team

The Role

This Director of Operations provides a progression opportunity for a Client Services Director or Scientific Director with a solid Med Comms agency background who wants to be more internally focussed with responsibilities spanning across the wider Med Comms team…

  • Develop and implement business planning for global accounts, prepare annual budgets and plans, assign responsibilities across your team, and develop a strategic vision for further growth of the business.
  • Leadership and line management of 6 CSD’s and SSD’s in the UK and US, who in turn manage a large multi-skilled team with a global footprint.
  • Motivate and coach, set appropriate goals, grow the teams, and manage departmental resources.
  • Financial management – able to budget and forecast accurately, follow processes, anticipate pipeline, identify and convert business opportunities.


A seasoned Medical Communications professional coming from the Client Services, Editorial, or Operational team of an agency, with proven leadership and people management abilities.

  • Keen to work collaboratively as part of an international team
  • Strong analytical, financial, and commercial acumen with demonstrated profitable programme delivery.
  • An ability to think strategically and communicate effectively.
  • Strong relationship builder - clients, colleagues, peers, teams
  • Set clearly defined strategies and goals

What should you do next?

This Director of Operations role is one not to be missed; it encompasses the opportunity to join the Senior Leadership team of this global Med Comms agency in this newly created role to lead all operational elements. To discuss this Director of Operations role further or to find out about other Medical Communication jobs I’m currently working on, please get in touch or hit apply to submit your current CV.

Unless otherwise stated, if applying for a job within the UK or European Union, you must ensure that you are already authorised to work there.

Carrot Pharma Recruitment Ltd acts as an Employment Business and an Employment Agency on behalf of our client in recruitment for this role.

Posted: 06/12/2021 | NPJ Ref: 292539
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