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Client Services Lead - Medcomms

Business Type: Medical Communications Agency, Medical Education Agency
Job Type: Medcomms Account Management, Medical Communication
Job Level: Management
Position: Full Time
Salary: Excellent salary and comprehensive benefits package incl. 25 days holiday
Location: USA - New Jersey, USA - Illinois
Reference: PID 3922
Job Details:

Our client is a leading independent global medical communications and consulting business. With offices around the world, they are currently looking for a Client Services Lead to be based in either Chicago or Princeton.

In this role, you will provide strategic and commercial leadership and expertise to agency teams in the US and the UK. Working closely with clients and internal stakeholders, you will be responsible for the design and delivery of complex medical communication deliverables whilst leading the business development process.

In addition to a competitive salary, the successful candidate will also receive benefits which include an annual personal performance-related bonus, a global profit-sharing bonus, health insurance, life insurance, and 25 days’ vacation allowance, plus public holidays.


  • Managing a broad range of healthcare communications projects from briefing to delivery
  • Point of contact for clients and establishing and maintaining good relationships
  • Leading negotiations with clients and purchasing specialists
  • Creating and managing project budgets
  • Leading and motivating internal project teams
  • New business development

Knowledge, skills and abilities:

  • Life science degree
  • Significant medcomms agency experience in a client services role
  • Great scientific understanding and experience working with different therapy areas
  • Strong organizational, multitasking, and planning skills
  • Excellent written and verbal communication skills and a diplomatic approach to dealing with multiple client and team requirements
  • Computer literate - Word/Excel/PowerPoint essential
  • Experience gained working on rare disease assignments would be an advantage

This is a great opportunity to join a successful and growing business in a new role, across multiple therapy areas, and within different world markets.

For more information or to submit an application for this role, please contact Sabine Willms on 01932 797963 or

ID Search & Selection has been successfully placing candidates in healthcare communications jobs for over 15 years. Along the way we’ve built many long term relationships with candidates and clients. We’re now trusted recruitment partners to many leading companies, big, small, network and independent.

Our consultants are knowledgeable and professional and will be happy to offer information and advice. We are with you every step of the way, providing a supportive and communicative service that we will tailor to your unique needs.

Posted: 20/06/2019 | NPJ Ref: 237330
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