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Job Details
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Client Services Lead

Business Type: Medical Communications Agency
Job Type: Medcomms Account Management
Job Level: Management
Position: Full Time
Salary: £75000 - £85000 per annum, Benefits: Excellent salary, bonus, healthcare, pension, 25
Location: Cheshire
Reference: PID 4181
Closing Date: 26/05/21
Job Details:
Our client is a leading, award-winning global healthcare communications agency, seeking a Client Services Director to join their team in London or Manchester.

This role is part of the management team within the company; you will be the leader of account teams ensuring they excel and are motivated to deliver projects to a high standard. You will have the experience to provide strategic direction both internally and to external stakeholders.

A fantastic opportunity to apply your accumulated scientific and commercial expertise, to engage with clients and grow your accounts organically, and to take on a challenge in ownership of accounts and teams on a larger scale.

In return you can expect an excellent package of salary and benefits including bonus, healthcare, pension, 25 days holidays and more!


  • Responsible for your team’s work practices and quality standards, including training, regular feedback, and career opportunities
  • Assisting your team with strategic direction on larger and complex projects, coming to innovative and creative solutions to meet client needs
  • Taking part and assisting other teams when needed to support the development of the company
  • Overall responsibility for financial management, ensuring cost-effectiveness of resources
  • Providing clients with the benefit of your extensive knowledge and experience within the industry, taking on prospects for organic growth when applicable
  • Developing and maintaining relationships with key external stakeholders, contacts and opinion leaders
  • Pitching and winning new business for the company
  • Involvement in company-wide initiatives and acts as an ambassador both internally and externally
Knowledge, Skills and Abilities:
  • Life Science degree
  • Significant medical communications client services experience
  • Eligible to live and work in the UK
  • Account and financial management experience
  • Leaderships skills; able to communicate, delegate and motivate
  • Interpersonal skills; build client and team relationships
  • Business development; growth of client accounts and pitching for new business
  • Proactive, attention to detail and consistent
This is a fantastic opportunity to join a healthcare communications company where you will be able to guide and contribute to the success of a thriving medcomms agency.

For more information or to submit an application for this role, please contact Faiza Ahmed on 01932 797992.

This role is open to those eligible to work in the UK, we are unable to proceed with applications for candidates without medical communications agency experience as this is a prerequisite.

ID Search & Selection has been successfully placing candidates in healthcare communications jobs for over 15 years. Along the way we’ve built many long term relationships with candidates and clients. We’re now trusted recruitment partners to many leading companies, big, small, network and independent.

Our consultants are knowledgeable and professional and will be happy to offer information and advice. We are with you every step of the way, providing a supportive and communicative service that we will tailor to your unique needs.

If you feel that this is not quite the role for you, but are looking for something similar, please feel free to reach out as we would be happy to have a chat.

Posted: 28/04/2021 | NPJ Ref: 269887
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